How to submit a request
In the app
Sign in, open More, then Account data and choose Delete account. Confirm with your password or by signing in again with Apple or Google, plus a 2FA code when enabled.
By e-mail
If you cannot access the app, write from the address assigned to the account to privacy@budget-buddy.eu. Use the subject: Delete my BudgetBuddy account. Never send your password, PIN, 2FA code or card details.
What happens next
After the request is confirmed:
- The account is deactivated immediately, active sessions are ended and notifications are disabled.
- We send the account address a link that can cancel the operation for 7 days.
- If the request is not cancelled, after 7 days the account, budgets, transactions, receipts, settings and shared-budget relationships are permanently deleted.
- Limited billing, security or claims data may remain only for the period required by law or needed to defend legal claims.